Finance - a Division of Management Services
Management Services Director
To provide the best possible services to our customers: the general public and other City departments; to ensure that all City of Redlands financial transactions are reviewed for propriety and legality, and that the reporting of the City's financial position is performed accurately and timely.
The Revenue Division is responsible for the collection of all fees, taxes and penalties owed to the city, keeping the funds safely invested and deposited in various financial institutions, and disbursing the funds as directed by the City Council.
The Division issues business licenses, dog licenses, transient occupancy permits, yard sale permits, and rents parking spaces to the public. We provide a constant information service at the front counter, the collection of payments for city utility bills and invoices, the collection of fees and permits for all city departments, and investment of all temporarily idle city funds.
The primary purpose of Customer Service is to provide accurate and timely customer billing and collection services for the water, wastewater and solid waste utilities of the City, in addition to billing services for street cleaning and household hazardous waste services provided by other departments within the City.
Additionally, the Customer Service works as a cross-functional team under the Finance Department providing assistance and support to customers for information regarding automated payment programs, proper disposal of refuse and recycling opportunities, and wise use of water, to name a few.
For other forms, visit the Purchasing Division webpage
Utilities Customer Service (909) 798-7516
Finance Administration (909) 798-7542
Vendor Payments and Inquiries
Business Licenses (909) 798-7557
Dog Licenses (909) 798-7544
Yard Sale Permits (909) 798-7544
P.O. Box 3005 | 35 Cajon Street, Suite 30 | Redlands, CA 92373