Contact

Overview

Contact Us

Find contact information for each department below.

Helpful Services

San Bernardino County Information Services 211

Utility Billing Customer Service (909) 798-7516
Solid Waste Customer Service (909) 798-7529

Business License (909) 798-7557businesslicense@cityofredlands.org

Code Enforcement (909) 335-4737

DMV (800) 777-0133
Dumpster Rental (909) 798-7529
Edison (800) 655-4555
Gas Co:

Hazardous Waste Program (909) 382-5401
Registrar of Voters (909) 387-8300

Shopping Cart Pick Up (Abandoned Carts) (800) 252-4613

Spectrum (San Bernardino Store) (800) 892-4357
Spectrum (Toll Free number) (888) 892-2253

Frontier Communications Customer Service:

Community Links

A.K. Smiley Public Library (909) 798-7565
aksmiley.org

Boys & Girls Club of Redlands (909) 798-4599
begreatie.org

Chamber of Commerce (909) 793-2546
redlandschamber.org

Crafton Hills Community College (909) 794-2161
craftonhills.edu

Historical Glass Museum (909) 798-0868
historicalglassmuseum.com/

Kimberly Crest House & Gardens (909) 792-2111
kimberlycrest.org

Loma Linda University & Medical Center (800) 422-4558
llu.edu 

Redlands Area Historical Society (909) 307-6060
rahs.org

Redlands Bike Classic 
redlandsclassic.com

Redlands Bowl
redlandsbowl.org

Redlands Conservancy (909) 782-6208
redlandsconservancy.org 

Redlands Unified School District (909) 307-5300
redlandsusd.net

San Bernardino County Official Web Site (888) 818-8988
sbcounty.gov 

San Bernardino County Museum (909) 798-8608
sbcounty.gov/museum/

University of Redlands (909) 793-2121
redlands.edu

YMCA (909) 798-9622
ymcaeastvalley.org

Social Media

Follow us on your favorite Social Media platform to stay informed.  This could be especially useful during emergency situations.

City of Redlands on Facebook
City of Redlands on Twitter
City of Redlands on Instagram
City of Redlands on LinkedIn

Downtown Redlands on Facebook
Downtown Redlands on Twitter

Redlands Fire Department on Facebook

Redlands Fire Department on Instagram

Redlands Police Department on Facebook

Redlands Police Department on Instagram

A.K. Smiley Library on Facebook
A.K. Smiley Library on Twitter

Who to Call by Function

Function Contact

For all emergencies

Dial 911

Abandoned Vehicles (public streets)

Police Department Non-Emergency Dispatch

Abandoned Vehicles (private property)

Facilities & Community Services - Code Enforcement

Agendas

  • Fence Committee
  • Historic and Scenic Preservation Commission
  • Planning Commission

Development Services – Planning

Agenda Planning for City Council Meetings

City Manager’s Office

Airport (Redlands Municipal REI)

Airport

Animal Issues

Animal Control

Ball Field Maintenance and Reservations

Recreation

Banners on Citrus and Cajon

One Stop Permit Center

Bids and RFPs

Purchasing

Building Permits/Inspections

Building & Safety

Business License

Management Services – Revenue

Business Resources and Data

Economic Development Division

Code Enforcement

Facilities & Community Services - Code Enforcement

Commissions and Boards Applications

City Manager’s Office

Cool Center

Community Senior Center

Development Standards

Development Services – Planning

Downtown Special Events

Facilities & Community Services

Election Information

City Clerk

Employment Verification

Human Resources

Enrichment Classes

Recreation

Facility Rentals

Recreation

Flood Zone Information

Building & Safety

General Plan

Development Services – Planning

Health Department

San Bernardino County – Department of Public Health

Historic & Scenic Preservation Commission

Development Services – Planning

Household Hazardous Waste Program

San Bernardino County Fire Department

Housing

Economic Development Division

Job Openings

Human Resources

Joslyn Senior Center

Facilities & Community Services - Recreation

Illegal Dumping (Public Property)

Facilities & Community Services - Street Maintenance

Illegal Dumping (Private Property)

Facilities & Community Services - Code Enforcement

Injured Animals

Police Department - Animal Control

Market Night and Saturday Morning Market

Facilities & Community Services

Never Alone Program

Community Senior Center

Nutrition Site

Community Senior Center

Official Records of the City of Redlands

City Clerk

Permits – Building Permits/Inspections

  • Electrical
  • Fences
  • Grading
  • Foundation
  • Mechanical
  • Occupancy
  • Swimming Pools
  • Plumbing

Building & Safety

Permits – Planning Permits

  • Banner Permits
  • Conditional Use Permits
  • Home Occupation Permits
  • Historic Demolition Permit
  • Searchlight Permits
  • Sign Permits

Development Services – Planning

Plan Check

One Stop Permit Center

Potholes

Facilities & Community Services - Street Maintenance

Public Information Office

City Manager’s Office

Redlands TV

City Manager’s Office

Risk Management

Human Resources

Road Encroachment Permits

One Stop Permit Center

Senior Transportation

Recreation

Sidewalks

Facilities & Community Services - Street Maintenance

Site Location Opportunities

Economic Development Division

Solid Waste Customer Service

Customer Service

Specific Plans

Development Services – Planning

Stray Animals

Police Department - Animal Control

Street Signs

Facilities & Community Services - Street Maintenance

Street Closure Permits

One Stop Permit Center

Surplus Auction and Warehousing

Purchasing

Traffic and Traffic Lights

Municipal Utilities and Engineering

Trails

Facilities & Community Services - Parks

Vector Control (Rodents, insects, etc)

San Bernardino County – Environmental Health Services

Vendor Registration Information

Purchasing

Volunteer Opportunities

Human Resources

Voter Information

City Clerk

Water Customer Service

Customer Service

Weed Abatement

Fire Department – Fire Prevention

Zoning Information

Development Services – Planning

Profile

A.K. Smiley Public Library

125 W. Vine St.
Redlands, CA 92373
Phone: (909)-798-7565
Fax: (909)-798-7566
Profile

Airport

1755 Sessums Drive
Redlands, CA 92374
(909) 798-7573
Profile

Animal Services

504 Kansas St.
Redlands, CA 92373
(909) 798-7644
Profile

Building & Safety Division

35 Cajon St Suite 15A
Redlands, Ca 92373
Phone: (909)-798-7536
Fax: (909)-335-4779
Profile

City Clerk
Jeanne Donaldson

35 Cajon St, Suite 4
Redlands, Ca 92373
Phone: (909)-798-7531
Fax: (909)-798-7535
Profile

City Manager
Charles M. Duggan, Jr.

300 E. State Street, Suite 690
Redlands, CA 92373
Phone: (909) 798-7510
Profile

City Treasurer 
Phillip Doolittle

Address: 35 Cajon Street, Redlands, CA 92373
Phone: 909-798-7591
Send Message
Email address: pdoolittle@cityofredlands.org

 

Revenue Division

35 Cajon Street, Suite 15B
Redlands, CA 92373
Phone: (909) 798-7544

Hours:  Monday thru Friday, 8:00 am to 4:30 pm, closed alternate Fridays

PO Box 3005
Redlands, CA 92373
Phone: (909) 798-7591
Fax: (909) 748-6411
Profile

Senior Services

Redlands Senior Services Web Page

Our Redlands Community Senior Center is now open to the public.  Business hours are Monday through Friday 10:00AM to 2:00PM.   (909) 798-7572 or email us at recreationstaff@cityofredlands.org

Direct Telephone Numbers:

  • Recreation: (909) 798-7572
  • Senior Services: (909) 798-7579

Senior Services Office Hours:

111 W. Lugonia Ave.
Redlands, CA 92374
(909) 798-7579
Profile

Development Services Department

Development Services Web Page

Photo of Brian Desatnik

Brian Desatnik
Director
Development Services Department
 

  • Building & Safety Division                                         (909) 798 – 7536
  • Planning Division                                                         (909) 798 – 7555 ext. 2
  • Economic Development Division                            (909) 335 – 4755 ext. 1
  • Community Development Block Grant (CDBG)  (909) 335 – 4755 ext. 9
35 Cajon St Suite 20
Redlands, Ca 92373
Fax (909) 792-8715
Profile

Economic Development Division

35 Cajon St Suite 20
Redlands, Ca 92373
Phone: (909)-335-4755 ext. 1
Fax: (909)-792-8715
Profile

Facilities & Community Services

Facilities and Community Services Web Page

Photo of FCS Director Tabitha Crocker

Tabitha Crocker
Director, Facilities and Community Services

tcrocker@cityofredlands.org

Administration
35 Cajon St Suite 222 (2nd Floor)
Redlands, Ca 92373
Phone: (909)-798-7655
Fax: (909)-798-7697
Profile

Fire Department

Fire Department Web Page

IF THIS IS AN EMERGENCY PLEASE DIAL 911
Alternate Emergency (909) 356-3805

Fire Administration
35 Cajon St Suite 12
Redlands, Ca 92373
(909) 798-7600
Profile

Hillside Memorial Park

1540 Alessandro Rd
Redlands, CA 92373
(909) 798-7569
Profile

Human Resources

Human Resources Web Page

Robert J. Meteau Jr., DPA, SPHR
Director 
Human Resources & Risk Management Division                                                      rmeteau@cityofredlands.org

Call Human Resources Administration:
Phone: (909) 798-7514
Fax: (909) 335-4762
Risk Management Email: claims@cityofredlands.org

Tommi Ng
Assistant Director
Human Resources & Risk Management Division
Phone: (909) 798-7679
tng@cityofredlands.org

Elizabeth Marin
Human Resources Manager
Employee Services & Recruitment Division
Phone: (909) 798-7540
emarin@cityofredlands.org

Beatris Ordaz
Human Resources Manager
Risk Management & Employee Relations Division
Phone: (909) 798-7514 x4144
bordaz@cityofredlands.org

Who to Contact for the following:

35 Cajon St Suite 200
Redlands, Ca 92373
Phone: (909) 798-7514
Fax: (909) 335-4762
Profile

Management Services / Finance Department

Revenue
35 Cajon St, Suite 15B
Redlands, Ca 92374
(909) 798-7544
Profile

Municipal Utilities and Engineering Department

Municipal Utilities and Engineering Department Web Page

John R. Harris, MUED Director John R. Harris
Director
Municipal Utilities & Engineering Department

Direct general email inquiries to:
mutilities@cityofredlands.org
Call MUED Administration:
Phone: 909-798-7698
Fax: 909-798-7670

35 Cajon St Suite 15A
Redlands, Ca 92374
Phone: (909) 798-7698
Fax: (909) 798-7670
Profile

One Stop Permit Center

35 Cajon St Suite 15A
Redlands, ca 92374
(909) 798-7551
Profile

Parks

Reservations
35 Cajon St Suite 222 (upstairs)
Redlands, Ca 92373
(909) 798-7655
Profile

Police Department

Police Department Webpage

IF THIS IS AN EMERGENCY PLEASE DIAL 911

​For  inquiries regarding Code Enforcement, Market Night, or Recreation, please refer to the Facilities & Community Services contact page.

Public Office
1270 W Park Ave
Redlands, Ca 92373
Monday to Thursday 10 am to 5 pm
Profile

Purchasing

Purchasing Manager – Dana Abramovitz
Purchasing Clerk – Rene Nunez

Email: purchasing@cityofredlands.org

Phone: (909)-798-7525
Fax: (909)-798-7522
Profile

Recreation Division

Recreation Web Page

For information regarding the programs and services we are currently offering please contact us at (909) 798-7572 or email us at recreationstaff@cityofredlands.org

Direct Telephone Numbers:

  • Recreation: (909) 798-7572
  • Senior Services: (909) 798-7579

Senior Services Office Hours:
Monday – Friday: 10:00am – 2:00pm

111 W. Lugonia Ave.
Redlands, CA 92374
(909) 798-7572
Profile

Solid Waste Customer Service

Solid Waste & Recycling Services Web Page

Contact the Solid Waste Customer Service  909-798-7529 for questions regarding:

For specific disposal and recycling requirements

Mailing Address
City of Redlands
Utilities Customer Service
P.O. Box 3005
Redlands, CA 92373-1505

Physical Address
35 Cajon St Suite 15A
Redlands, CA 92373
(909) 798-7529
Profile

Utilities Customer Service

 
Water Customer Service: (909) 798-7516
Solid Waste Customer Service: (909) 798-7529
Customer Service Email: mudcustomerservice@cityofredlands.org

Cindy Tryon, Utilities Customer Service Supervisor – ctryon@cityofredlands.org 

Mailing Address
City of Redlands
Utilities Customer Service
P.O. Box 3005
Redlands, CA 92373-1505

Physical Address
35 Cajon St Suite 15A
Redlands, CA 92373
Post

Website Issues

If you are having a website specific issue you can email webmaster@cityofredlands.org.