After Hours Emergency Contact Information

In an effort to provide outstanding service to our community, City Staff are now available after hours to receive reports of City Service Emergencies

To Report an Emergency Requiring Police or Fire Services - dial 9-1-1

To Report Water or Sewer Service concern - contact Redlands Police Department Non-Emergency Dispatch - dial 909-798-7681

To Report other City Service Emergency Concern - dial 909-335-4702

The on-call City staff person will take your report and contact the appropriate City staff to address your concern.

If you receive a voice message prompt, please leave a message with your concern, including your name, phone number and location address. Your call will be returned within one hour.

If you Would Like to Report a
Non-Emergency Service Concern

Normal Business Hours
Mon-Thurs, Every other Fri
7:30AM to 5:30PM

After Hours

Street Lights
Traffic Signals
Parks Maintenance
Debris in Streets
Pot Holes/Roadways
Storm Drains
Street Signs/Roadway Markings
Palm Fronds Obstructing Roadways

(909) 798-7655

(909) 335-4702

Water Service Concern
Sewer Service Concern

(909) 798-7516

(909) 798-7681

Solid Waste/Missed Collection

(909) 798-7529

Solid Waste Concerns

(909) 798-7529

(909) 798-7681