Roll-Off Container Service

To order a roll-off container or for any questions, please contact the Customer Service Office at (909) 798-7529. Our office is open 7:30 am to 5:30 p.m. Monday through Friday— with the office closed every other Friday.

  1. Roll-off containers are placed at the requested location and left for seven days beginning the day after delivery. For example, if the container is delivered on a Friday, it will be picked up the following Friday. Each day after the seventh (7) day will result in an additional charge of $37.61 per day.
  2. Delivery and pickup of the container can occur anytime between 6:00 am and 2:30 pm. If a container is not ready when the driver arrives for pickup, a trip charge of $62.65 will be assessed for a return trip. If you cancel your request after a container has been delivered, a trip charge of $125.31 will be assessed.
  3. Any change in delivery or pickup scheduling of a container should be made prior to 5:00 pm of the working business day (please refer to business hours below) before the requested delivery day to avoid any scheduling conflicts.
  4. The customer shall be responsible for any and all damages to a container during the service period.
  5. DO NOT play in or around the container. DO NOT use the container for storage of items not intended for disposal. The customer shall be responsible for anything placed in the container, whether by themselves or by another party, once the container has been placed at the requested service location.
  6. Containers must be placed on a hard, level surface. The container may be placed on an asphalt or concrete driveway, if requested. However, the City DOES NOT accept any liability for any damage to the driveway, which may be caused by the placement or removal of the container from the requested service location. All containers requested to be placed in an alley require approval from Solid Waste Division personnel. The City reserves the right to make final determination as to the placement of all roll-off containers.
  7. NOTHING placed in the container for disposal may exceed the top perimeter of the container. Overloaded containers will not be picked up. The container must be off-loaded by the customer. Additional charges may apply.
  8. Heavy materials, such as dirt, rock, concrete, sand, or sod may only be loaded 15” to 18” deep, end to end, in any size container. Maximum weight limit of materials placed in the container for disposal is 10 tons. Any container that is deemed too heavy to pickup must be off-loaded by the customer.
  9. To optimize container capacity, loading should be done uniformly, placing bulky items strategically within the container.
  10. It is illegal to dispose of hazardous waste, including universal waste (computers, televisions, VCR’s or other types of electronics) in a municipal or county landfill. DO NOT place any type of hazardous waste in the container. Hazardous waste includes, but is not limited to: paint, batteries, pesticides, motor oil, etc.
  11. It is illegal to dispose of metallic discards (white goods) in a municipal or county landfill. Metallic discards are items that contain large amounts of recyclable metals such as washing machines, dryers, hot water heaters, or items that contain refrigerant, such as air conditioners and refrigerators. Special arrangements may be made for the collection and recycling of these types of items at a charge to the customer by the City. Referral sources are available.
  12. It is illegal to dispose of tires in a municipal or county landfill. Any container found to contain tires will not be picked up until they have been removed. If tires are found after the removal and dumping of the container, an additional charge of $8.36 per tire will be assessed.
  13. Any specifically requested “green waste only” container found to contain materials other than organic green waste or untreated wood waste, as defined by Redlands Municipal Code, will be charged the corresponding roll-off capacity charge for refuse, plus a charge of $41.78. Nails are acceptable. Treated wood waste (creosote wood, copper chromated arsenate, or railroad ties) is prohibited. Palm fronds, cactus, yucca, and bamboo are NOT considered green waste.
  14. Asbestos may not be disposed of in any City of Redlands solid waste container. Referral sources are available.



Size Dimensions

Green Waste



10 Cubic Yard 8'x16'x2' high




15 Cubic Yard 8'x18'x3' high




20 Cubic Yard 8'x18'x4' high




30 Cubic Yard 8'x18'x6' high




40 Cubic Yard 8'x20'x7' high