Report Water Waste: firstname.lastname@example.org
Water Waste Hotline: 909-798-7527 x.2
Mandatory Water Restrictions are in Effect
In response to the current drought and California's emergency conservation regulations, the City has adopted water use restrictions. These mandatory restrictions, listed below, will help the City meet its self imposed 15% conservation goal to improve the condition of our groundwater basin.
No watering is permitted between the hours of 12:00 p.m. and 8:00 p.m.
- Handheld hose use, faucet-filled buckets containing five gallons or less and drip irrigation systems are exempt.
- Commercial nurseries, commercial farmers, and grove settings requiring twenty-four (24) hour irrigation cycles are exempt, but shall curtail all nonessential water use.
The washing of automobiles and other mobile equipment is allowed only on designated irrigation days and is prohibited between 12:00 p.m. and 8:00 p.m.
Washing will be done with a handheld bucket or a handheld hose equipped with an automatic shutoff nozzle.
- Commercial car washes or service stations with wash water-recycling facilities.
- Garbage trucks and vehicles to transport food and perishables, if the public health or safety requires frequent vehicle cleaning.
Washing foundations or structures shall be allowed only by city permit.
Refilling or adding of water to swimming/wading pools or spas is allowed only on designated irrigation days and prohibited between 12:00 p.m. and 8:00 p.m.
- The use of potable water in fountains or water features is prohibited unless the water is
Restaurants shall only serve water to customers upon specific customer request.
Controllable leaks must be repaired immediately.
Using water to wash driveways, sidewalks, parking areas, patios, tennis courts and other paved areas is prohibited.
Use of water from fire hydrants is limited to firefighting and other activities necessary to maintain the health, safety, and welfare of the citizens of Redlands.
Outdoor landscapes may not be irrigated during and within 48 hours after rainfall.
Operators of hotels and motels shall provide guests with the option of choosing not to have towels and linens laundered daily and shall prominently display notice of this option in each guestroom.
NOTE: Hillside Memorial Cemetery, Redlands Country Club, Sports Park, Texonia Park, University of Redlands and some customers on the northwest side of the I-10 freeway are connected to the non-potable water system for irrigation needs.
Additionally, irrigating ornamental turf on public street medians is prohibited.
Are there exclusions from the restrictions?
Yes. Irrigation is permitted at any time if non-potable water is used on golf courses.
Note: Redlands Country Club is connected to the non-potable water system for irrigation.
What if drought conditions continue?
If drought conditions continue and the State requires further restrictions the City may move into Stage III (shown below) of Redlands Water Conservation Plan. Stage III is as follows:
C. Stage III, Mandatory Compliance; Water Warning: When implemented pursuant to
subsection 13.06.040B of this chapter and noticed pursuant to subsection 13.06.040C of
this chapter, the following restrictions, in addition to all elements of stages I and II, shall
1. All outdoor irrigation of vegetation shall occur only on designated days using handheld
hoses, drip irrigation, or handheld buckets and is prohibited between the hours of
twelve o'clock (12:00) noon and eight o'clock (8:00) P.M.
Exemption: Permanently installed automatic sprinkler systems may be used on
designated irrigation days but are prohibited between the hours of twelve o'clock
(12:00) noon and eight o'clock (8:00) P.M.
2. The watering of golf tee areas is prohibited except with treated wastewater or reused
How do I know if my timer has odd/even scheduling capabilities?
Most irrigation timers have the option of odd/even day watering cycles. Setting your timer does take knowledge, but only as far as the owner's manual. If you no longer have your owner's manual, try using an internet search engine to find it. Many owner's manuals for older models are available on the manufacturer's website. Try searching by manufacturer and model printed on the timer.
You Tube videos can also help for easy setup. Below are links to videos/instruction manuals for more common irrigation timer brands:
NEED ASSISTANCE SETTING YOUR TIMER? THE CITY CAN HELP! CALL 909-798-7527 X.2 TO SCHEDULE AN APPOINTMENT WITH WATER CONSERVATION PERSONNEL.
If I am caught wasting water, what will happen?
To ensure compliance, the Plan has a three-stage violation process:
- Notice of noncompliance;
- Warning of penalties; and
- Imposition of penalties
Violation #3 will result in the issuance of a surcharge. The Plan states a surcharge of 25% of the customers commodity charge will be imposed on the customer’s next regular water bill. If water customers continue to waste water, a flow-restricting device may be installed at the meter by the city pursuant to California Water Code section 375. Further noncompliance could result in termination of service to the premise involved, pursuant to California Water Code section 35423.
It is important to note that the City has had no issue meeting the demands of its customers and is fully able to satisfy the demands of its customers throughout the next year. However, the State prohibits water waste. Additionally, compliance with restrictions will assist in the City's self imposed goal of reducing water consumption by 15% as compared to 2013 to improve the condition its groundwater basin. It is NOT the city’s intent to penalize people for overuse of water, but rather, educate them on efficient irrigation and suitable landscape for Redlands’ arid climate. Free water use analysis’ as well as incentives for water efficient products/conversions are available that allow customers to achieve water savings in ways that are specific to their needs.