Redlands Police Department
1270 W. Park Ave #C
Redlands, California 92373
The Records Section serves as clerical support to all members of the police department and is responsible for customer service at the main facility front counter. The front counter is open 10 a.m. to 5 p.m. Monday through Thursday. Records is closed to the public on Fridays, weekends and holidays.
Those required to register their fingerprints with the Redlands Police Department for Arson, Narcotics and Sex Registrants may do so by appointment only. To make an appointment for the fingerprints must be done through the Records Department at 909-798-7614 or you can schedule an appointment online by clicking here.
Days and Hours for Fingerprinting and Live Scan
Traffic Collision Reports
If you wish to obtain a copy of a traffic collision report, you must be an involved party or insurance agent for an involved party. Attorneys must supply a signed waiver from the involved party. There is no fee. Please allow 14 business days from the date of the collision. Please call the Records Department at 909-798-7614 to confirm the report is available.
For online purchase of a traffic collision report, you can purchase one at buycrash.com for a $8 fee. The reports are uploaded into buycrash.com approximately 14 days from the date of the accident. Please call the Records Department at 909-798-7614 to confirm the report is available.
An extract of a crime report may be obtained by the victim, insurance agent or attorney for the victim (with signed waiver). An extract consists of the report face page and stolen/recovered property sheets only. A subpoena is required to obtain a full copy of a crime report.
Bicycle registration tags can be obtained for $5.00. Please bring the bicycle into the lobby of the main police facility at 1270 W Park Ave so that we may verify the serial number. Registration tags are good for 2-3 years.
VISA Clearance Letters
If you need a VISA clearance letter, there is a $11.00 charge. You must provide photo identification. Only Redlands records will be searched (adults only). If you wish to obtain a state clearance, please contact the Department of Justice. VISA clearance letters can only be requested in person, and cannot be done through the mail or by a second party.
If your vehicle has been impounded, a release can be obtained for $236. Only the registered and/or legal owner may obtain the release. The vehicle must be currently registered, and a valid driver’s license is required. If your vehicle was impounded due to the driver being unlicensed or having a suspended/revoked license, the vehicle may be impounded for a 30-day period. To obtain a vehicle release you will need to come to the Redlands Police Department at 1270 W Park Ave Bldg #C.
If you need additional information reference your impounded vehicle, during business hours (Monday-Thursday 10am-5pm) please call 909-798-7614 and for after hours call Dispatch at 909-798-7681.
The Redlands Police Department will only be able to sign off citations that were issued by the Redlands Police Department. If you have a Redlands Citation they can be signed off between 10 a.m. to 5 p.m., Monday thru Friday, based on officer availability. If your citation is for lack of proof of insurance, it must be signed off at the courthouse.
If you wish to retrieve property that was seized or confiscated at the time of your arrest, or stolen property that has been recovered, please contact the Property Bureau at 798-7684. Property will be released by appointment only or you can schedule on the Police Website.
In order to receive a full and complete copy of a crime report, a subpoena for records is required. Subpoena forms can be obtained free of charge at the courthouse. Forms should be completed with the requestor’s full name, date of birth, address and phone number. Also include what records are being requested and the purpose for the request. Photo identification is required. You must be an involved party in order to obtain records.
Once completed, the subpoena should be presented to the Police Department, along with a $15.00 fee. If necessary, the request will be sent to the City Attorney for his review. Once approved or denied, you will be notified via phone call or by mail. Please allow at least 10 days.
If you are a defendant in a criminal case, a copy may be obtained only through “discovery” from the District Attorney’s Office. A subpoena will not be accepted.
If a juvenile defendant is involved, a copy may be obtained only by petitioning Juvenile Court. A subpoena will not be accepted.
Traffic collision records do not require a subpoena and can be released to involved parties with photo identification.
Domestic violence cases do not require a subpoena and can be released only to the victim with photo identification.