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The City of Redlands Customer Service Division for water, sewer, and solid waste services will be closed Wednesday, December 21, 2016, and will re-open on Tuesday, January 3, 2017. For emergency water or sewer service, please contact the Redlands Police Department at 909-798-7681. To report a missed solid waste collection or solid waste issue, please call 909-798-7529. Solid Waste messages will be retrieved daily by 10:00 am.

To pay your utility bill during this office closure, please use one of the following payment methods:

(1) Deposit your payment in the night drop box located between Customer Service, suite 15A, and the Revenue Office, suite 15B.

(2) Mail your payment to PO Box 6903, Redlands CA 92375.

(3) Make an online payment through your bank (please allow ample time for your payment to arrive by   the due date).

(4) Make an online payment through Western Union Speedpay, which is the only on-line service that guarantees next day delivery to the City of Redlands.  You can access Speedpay by calling 1-866-269-2896 or visit A $3.95 convenience fee is charged by the vendor.

PLEASE NOTE: All utility bill payments will continue to be posted during this office closure and are due by the due date listed on your bill. Payments not received by the due date are subject to a late charge.



The City of Redlands is dedicated to the concept and practice of environmental preservation.  We are constantly seeking new technologies and services which will not only preserve our environment, but provide more efficient and economical collection, recycling, and disposal of waste materials, while meeting all health, safety, and regulatory requirements.

Our extensive solid waste and recycling services and programs are designed with you, the customer, in mind. For further information, contact one of our helpful Customer Service Representatives at 909-798-7529.

2012 Prop 218 Notice
Bulky Items
Christmas Tree Recycling Dates
Home Generated Sharps Disposal Program
Household Hazardous Waste
Materials Exchange Program
Residential Services
Roll-off Container Services



RECYCLING DO'S & DON'TS - Learn what you should and should not put in your recycling container.

CURBSIDE RECYCLING GUIDE - Print out this handy guide to curbside recycling in Redlands.

REFUSE CART DO'S & DON'TS - Learn what you should and should not put in your refuse container.

GREEN WASTE CART DO'S & DON'TS - Learn what you should and should not put in your green waste container.

Recycling Ordinance

The City of Redlands Ordinance 2544 establishes requirements for recycling by specified development activities to facilitate the City’s compliance with State recycling mandates, remove architectural barriers to recycling, and ensure the recycling of construction and demolition debris.

Below are a variety of publications to help ensure that your development plan follows the proper guidelines set forth by the City of Redlands and the Municipal Utilities Department Solid Waste Division.

This information is also available on a disk at our offices by request at 35 Cajon Street, Suite 15A.  For additional questions and information please call (909) 798-7529.

City of Redlands Recycling Ordinance 2544

Enclosure Specifications - Design Specifications and Standard Plans for Recycling and Trash Enclosures and Access

Enclosure Plan Drawing

Site and Building Recyling Plan Forms

Model Plans – View model plans to help you properly fill in your forms.
          Office Development

            Restaurant Development

            Retail Remodel

            Warehouse Development

There are a variety of companies that can help you with your construction recycling. For additional information on area recycling companies Click Here. Or see below for other recycling company options.

Recyclers Directory

California Material Exchange -- CalMAX or

CalMAX is the California Material Exchange, a program which provides free classified listings to California businesses, nonprofits, and government agencies.  CalMAX is a service of the California Integrated Waste Management Board.

California Integrated Waste Management Board (CIWMB)

This web site assists designers with specifying recycled-content building and construction materials. The site includes a review of construction projects using green products that are identified in a matrix.

This web site assists the product buyer with identifying products and supplies manufactured from recycled content. 

Filter Recycling
180 W. Monte
Rialto, CA
(909) 421-2012

Filter Recycling accepts waste materials not accepted by landfills such as cathode ray tubes (televisions and computer monitors), batteries, fluorescent tubes, ballasts, tires, hazardous waste, etc. 


This web site has a searchable data base for green building products and information regarding green building design and construction.

National Green Building Conference

This web site will connect the reader to information regarding the upcoming National Green Building Conference and a site dedicated to rammed earth construction.

CHRISTMAS Tree Recycling Dates 2016.pdf125.44 KB

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City Calendar

City Hall is closed every
other Friday.  Check the
calendar for closed Fridays.

2016 City Hall Calendar

City Hall Hours:
7:30 am to 5:30 pm

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