Departments

Redlands 311 App

Report Graffiti, Potholes, Illegal dumping and more!

The Quality of Life Department's Street Maintenance Division is responsible for over 300 miles of streets, including curbs, gutters, sidewalks, 35 miles of improved storm drains, maintenance of 10,000 traffic and street signs, and roadway markings including centerline striping and painted legends. Major activities include an annual street resurfacing program utilizing a combination of pavement grinding, asphalt overlay and slurry seal programs to extend the life of the City's street system.

Please contact the following:

  • To report street maintenance problems: (909) 798-7655
  • For emergency reports after normal working hours: (909) 798-7681

Curbs & Gutters
Pot Holes & Repairs
Resurfacing Program
Roadway Markings
Sidewalks
Storm Drains (Municipal Utilities and Engineering Department)
Street Signs
Street Sweeping
Weed Abatement Services


Curbs and Gutters

Many of the streets in the City of Redlands are lined with concrete curbs and gutters. Newer areas contain standard concrete curbs. Most of the City's historic neighborhoods were developed with cut stone curbs and concrete gutters.

The California Street and Highways Code provides that adjoining property owners are responsible for the general maintenance of curbs along their property frontage. However, if the curb and gutter is damaged because of root growth from a City-owned tree, the City will assume the responsibility for making repairs.

Residents can help the City maintain curbs in several ways. Weeds and other plant growth can damage curbs, especially the caps of the cut stone curbs. Residents are encouraged to remove weeds from joints and cracks in the curbs and gutters and keep the area clean. Individual property owners may wish to replace broken or damaged caps on the historic curbs. The Quality of Life staff will be happy to provide assistance with standard drawings and specifications on how to make these repairs.

The gutters along the street need to be kept clean as much as possible. The City prohibits residents from placing construction materials and other debris in the gutters. At times, standing water may be found in the street gutters. Several reasons account for this problem. Tree roots may have raised the gutter creating a small obstruction to water flows. In most cases dirt and other debris such a leaves or grass clippings block the water flow. A simple sweeping or washing of the gutter usually will solve the problem.

To report curb and gutter problems and safety hazards, please contact the Quality of Life Department at (909) 798-7655 and provide our staff with the locations and type of curb or gutter damage or problem.


Pot Holes and Repairs

Potholes are caused when the pavement or the material beneath it cannot support the weight of the traffic it carries. Two factors are the main causes of potholes - water and traffic.

Typically, water seeps into the subbase either through cracks in the surface or from standing water along the side. If the water is improperly drained, it can often soften the subbase, much like dry, hard ground softens to mud. Over a period of time base material can shift or ooze to the side, leaving nothing to support the pavement above it. Repeated poundings to traffic cause the pavement to weaken, crack and ultimately cave in.

Traffic that is too heavy for the pavement's design can cause fatigue cracks in the streets, after many repeated trips over the pavement. A street designed for residential traffic may suffer fatigue cracks when it becomes a local transit route or when it starts carrying a number of large trucks. For instance, a typical 18-wheel semi-trailer truck has the equivalent loading effect of between 3,000 and 6,000 passenger vehicles.

Facing the squeeze of higher costs, less revenue, and citizen resistance to tax increases, the City must choose appropriate budget cuts in the General Fund. Often, street maintenance is deferred. Seal coats have been postponed or canceled, thereby accelerating a deterioration rate of the pavement already fueled by increased age and traffic. In an effort to address this continuing concern, the Quality of Life Department maintains a full-time crew responsible for pot hole patching and other related asphalt pavement repairs.

To report pot holes or any other related asphalt repair, please contact the Quality of Life Department at (909) 798-7655 and provide our staff with the location of the pot hole or roadway damage.


Resurfacing Program - Street Maintenance

The Quality of Life Department maintains over 310 miles of streets. Considering the number of local and multi-lane arterial roadways, the total maintenance responsibility is approximately 930 lane miles of streets to maintain.

The Quality of Life staff evaluates roadway maintenance needs based on a number of criteria. A pavement management program for most of the streets within the City of Redlands was developed a number of years ago. This program tested pavement conditions and provides recommendations based on the structural sufficiency of the pavement. Other criteria used to analyze resurfacing needs includes traffic volumes with the percentage of truck traffic, local residential versus major arterial roadways, surface conditions including pot holes, wearing surface, and roughness, etc. Deferred maintenance evaluations are also considered. The pavement management program was updated by a visual inspection of each street. This updated information was used to determine a resurfacing and maintenance priority ranking for each City street.

Patching and rehabilitating streets in poor condition can more than consume a budget allotted for street maintenance. Meanwhile, streets that are in relatively good condition but at a point where "timely" lower cost maintenance is needed are left unattended, causing them to enter the rapid deterioration phase in a few years. Therefore, "good" streets need routine maintenance and may need to be ranked ahead of what might be termed a "failed" or crisis street. Preventing good streets from slipping into deterioration will intervene in the chronic cycle, but it will not save the failed streets. Many times the staff recommends that a portion of the street resurfacing budget be allocated to a slurry or chip seal program in a relative low cost effort to avoid the further deterioration of the good streets. Full resurfacing is scheduled for poor condition streets and reconstruction is recommended for failed streets through the Department's capital improvement program.

The City has established a three-year moratorium on any utility cut in a newly resurfaced, other than for emergency repairs. Utility companies and contractors who cut City streets are required to provide either a street cut fee or a long-term warranty for roadway restoration.

Funding for Street Resurfacing comes primarily from the City’s General Fund. However, Assembly Bill 2928 has provided much needs revenue for resurfacing since 2000. Funds from Measure I, San Bernardino County’s half-cent transportation sales tax, are being used in the current fiscal year for the street resurfacing program in lieu of money from the General Fund.


Roadway Markings

Roadway marking include any markings applied to the pavement such as paint, raised pavement markers and special pavement treatments. Markings have a definite and important function to perform in a proper scheme of traffic control. In some cases, they are used to supplement the regulations or warnings of other devices such as traffic signs and signals. They are also used alone and produce results that cannot be obtained by the use of any other device.

The most common method of placing pavement markings is by the use of paint. Pavement markings shall be yellow or white. Yellow lines delineate the separation of traffic flows in opposing directions or mark the left edge of a divided highway. Marking for school zones are also yellow. White lines delineate the separation of traffic flows in the same direction or mark the right edgeline. Broken lines are permissive in character, and solid lines are restrictive in character.

To report any roadway marking concerns including centerline or lane striping or legend problems, including crosswalks, please contact the Quality of Life Department at (909) 798-7655 and provide our staff with the location and type of roadway marking problem or concern.


Street Signs

Traffic signs should be used only when warranted by facts and field studies. Signs are essential where special regulations apply at specific places, specific times or where unusual conditions are not self-evident. They also provide information as to street locations, directions, destinations and points of interest. ordinarily, signs are not needed to confirm rules of the road or general provisions of the California Vehicle Code. Excessive use of signs should be avoided.

The Quality of Life Department maintains over 10,000 traffic control signs throughout the over 300 miles of roadways in Redlands. Installations include required regulatory signs such as stop signs and speed limit signs, warning signs, street name signs and other advisory signs. The Division also has the capability to make special use signs, such as those advising the public of available parking lots in the downtown area.

To report missing or damaged signs, signs covered by tree branches, or any other related traffic sign repair, please contact the Quality of Life Department at (909) 798-7655 and provide our staff with the location and type of the sign damage or problem.


Weed Abatement Services

The City of Redlands Street Division provides a variety of weed abatement services within the public right-of-way at certain locations. City crews provide shoulder grading and weed clearance along rural roadways such as San Timoteo Canyon Road. Mowing of weeds may also be provided in other areas of the city without improved curbs, gutters and roadway shoulders. Crews will also provide clearance as necessary to enhance visibility at intersections.

Property owners are responsible for all weed abatement on private property and along improved streets to the curb line.

What you can do to help!
With limited resources available for weed abatement, residents can help maintain the beauty of the City of Redlands. Property owners can keep their parkways, curbs and gutter clear of weeds and grass. Periodical removal of weeds and grass from cracks or joints in sidewalks, curbs and gutters can assist to avoid damage and maintain an aesthetic appearance of our neighborhoods. This will also allow the street sweepers to provide a more effective cleaning service.

To report weed growth or any other related problem, please contact the Quality of Life Department at (909) 798-7655 and provide our staff with the location of the weed problem.

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PARIS

            

City Calendar

City Hall is closed every
other Friday.  Check the
calendar for closed Fridays.

2014 City Hall Calendar

City Hall Hours:
7:30 am to 5:30 pm

Events Calendar

 

Upcoming

Tuesday, April 22nd

  1. Pajama Story Time
    • Start time: 07:00pm
    • End date: Tuesday, April 22nd
    • End time: 07:30pm
    • Join us in the story corner of the Young Readers' Room for Pajama Story Time each Tuesday evening. We will have great stories read aloud to the kids.

    • View this event in Google Calendar

Yesterday

  1. Preschool Story Time
    • Start time: 10:15am
    • End date: Wednesday, April 23rd
    • End time: 10:45am
    • Come join in the fun of stories and songs and meet new friends! Join us in the Assembly Room each Wednesday morning at 10:15 a.m.

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, April 23rd
    • End time: 08:30pm
    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Today

  1. Tiny Tot Story Time
    • Start time: 10:15am
    • End date: Thursday, April 24th
    • End time: 10:30am
    • Join us in the Assembly Room with your toddler. Open to ages 2 & 3, we sing and share fabulous stories. Meet new friends afterwards out in the park as most of the families stay to play!

    • View this event in Google Calendar
  2. Tiny Tot Story Time
    • Start time: 10:40am
    • End date: Thursday, April 24th
    • End time: 10:55am
    • Join us in the Assembly Room each Thursday morning for great songs, and stories!

    • View this event in Google Calendar
  3. Market Night
    • Start time: 06:00pm
    • End date: Thursday, April 24th
    • End time: 09:00pm
    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Tomorrow

  1. City Hall Closed
    • Extended service hours are offered in order for the public to conduct City business before and after traditional business hours. City staff is available 9 hours a day to serve you. City Hall offices are closed every other Friday.

    • View this event in Google Calendar
  2. Movies in the Park - "Planes"
    • Start time: 06:00pm
    • End date: Friday, April 25th
    • End time: 09:00pm
    • The City of Redlands Development Services Department and the Recreation Division of the Quality of Life Department will continue the popular Movies in the Park series with Disney’s “Planes” and Sony Picture Animation’s “Cloudy with a Chance of Meatballs 2” on Friday, April 25, and Friday, May 30, at Ed Hales Park in historic Downtown Redlands, on the corner of 5th and State streets.
      Each event will begin at 6 p.m. and will include children’s craft projects and entertainment from the 6th Street School of Music, Frugal Frigate Children’s Bookstore, Seed and Kissui. The movies will begin at dusk. These events are free to the public. Feel free to bring your own blanket and chair and enjoy family entertainment with your friends and neighbors in historic downtown Redlands.
      For more information, please call the Redlands Community Center at (909) 798-7572 or visit us on the web at www.cityofredlands.org.

    • View this event in Google Calendar

Saturday, April 26th

  1. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, April 26th
    • End time: 11:00am
    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  2. Sixth Annual Community Day of Service
    • Start time: 08:00am
    • End date: Saturday, April 26th
    • End time: 12:00pm
    • More than 1,000 volunteers are expected to turn out April 26 for the Sixth Annual Day of Service, sponsored by the City of Redlands, the Redlands Service Club Council and Mormon Helping Hands, but there’s still need for more volunteers. This year volunteers will be working on community projects in four separate areas and, for the first time, expanding to the City of Highland.
      Volunteers will spread out weeding, planting, mulching, painting and repairing at Heritage Park on Orange Avenue, between Nevada and Iowa streets, the site of last year’s massive volunteer effort; Israel Beal Park, on River View Drive, south of the Santa Ana River Wash and west of Orange Street; the east end of Redlands Boulevard, along the median and the roadside; and Highland Community Park in Highland.
      The Volunteer Day of Service has become an annual event, after the stunning success of past years. Planning takes nearly a year with the City and the Redlands Service Club Council in partnership with Mormon Helping Hands.
      Along the two-mile stretch of Redlands Boulevard, volunteers will clean up and replace plants in the median, plant trees, mulch the median and shoulders and pick up trash. The City prepared for the project more than a week ago, contracting to trim all the trees along the stretch of road.
      At Israel Beal Park volunteers will remove weeds and tree stumps and replant areas of the park.
      At Heritage Park, volunteers have already begun working on irrigation in preparation for Saturday’s efforts, which will add concrete borders and decomposed granite in picnic areas and lay 20,000 square feet of sod.
      At Highland Community Park volunteers will replace the baseball infield, repair and repaint backstops and repair trash receptacles.
      The Redlands Service Club Council was formed in 2008 to offer assistance to the City through cooperative work projects and capital improvements. Working with the City’s Quality of Life Department, the Service Club Council made renovation of Sylvan Park its first major project for 2009. Since then the Service Club Council and Mormon Helping Hands have taken on increasingly ambitious projects at Prospect Park, the Redlands Bowl, landscaping the Redlands Boulevard median, and last year, creating an entire park in a day at Heritage Park.
      Individuals, families, community groups, businesses and other organizations are encouraged to participate in the workday. For information or to sign up, visit www.redlandsservice.org or contact City of Redlands Volunteer Services Coordinator Elizabeth Marin at (909) 798-7540.

    • View this event in Google Calendar
  3. Household Hazardous Waste collection
    • Start time: 09:30am
    • End date: Saturday, April 26th
    • End time: 12:30pm
    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

    • View this event in Google Calendar
  4. Prescription Drug Take-Back Day
    • Start time: 10:00am
    • End date: Saturday, April 26th
    • End time: 02:00pm
    • On April 26 from 10 a.m. to 2 p.m. the Redlands Police Department and the Drug Enforcement Administration (DEA) will give the public its eighth opportunity in three years to prevent pill abuse and theft by ridding their homes of potentially dangerous expired, unused, and unwanted prescription drugs. Bring your pills for disposal to the Redlands Police Annex, 30 Cajon St. (The DEA cannot accept liquids or needles or sharps, only pills or patches.) The service is free and anonymous, no questions asked.
      Last October, Americans turned in 324 tons (over 647,000 pounds) of prescription drugs at over 4,114 sites operated by the DEA and its thousands of state and local law enforcement partners. When those results are combined with what was collected in its seven previous Take Back events, DEA and its partners have taken in over 3.4 million pounds—more than 1,700 tons—of pills.
      This initiative addresses a vital public safety and public health issue. Medicines that languish in home cabinets are highly susceptible to diversion, misuse, and abuse. Rates of prescription drug abuse in the U.S. are alarmingly high, as are the number of accidental poisonings and overdoses due to these drugs. Studies show that a majority of abused prescription drugs are obtained from family and friends, including from the home medicine cabinet. In addition, Americans are now advised that their usual methods for disposing of unused medicines—flushing them down the toilet or throwing them in the trash—both pose potential safety and health hazards.
      DEA is in the process of approving new regulations that implement the Safe and Responsible Drug Disposal Act of 2010, which amends the Controlled Substances Act to allow an “ultimate user” (that is, a patient or their family member or pet owner) of controlled substance medications to dispose of them by delivering them to entities authorized by the Attorney General to accept them. The Act also allows the Attorney General to authorize long term care facilities to dispose of their residents’ controlled substances in certain instances.

    • View this event in Google Calendar
  5. Spanish Story Time
    • Start time: 10:15am
    • End date: Saturday, April 26th
    • End time: 10:45am
    • Join us in the story corner of the Young Readers' Room and enjoy stories and songs in Spanish!

    • View this event in Google Calendar
  6. No subject
    • Start time: 10:30am
    • End date: Saturday, April 26th
    • End time: 11:30am
    • Free Saturday Craft Day with Miss Didi and her helpers. "April Showers Bring May Flowers" is the theme this month. Please call the YRR at (909) 798-7674 for more information and to sign up. All ages are welcome to attend!

    • View this event in Google Calendar

Monday, April 28th

  1. Environmental Review Committee
  2. Chinese Story Time
    • Start time: 05:45pm
    • End date: Monday, April 28th
    • End time: 06:15pm
    • Join us in the Story corner of the Young Readers' Room for Chinese/Mandarin songs and stories.

    • View this event in Google Calendar

Tuesday, April 29th

  1. Pajama Story Time
    • Start time: 07:00pm
    • End date: Tuesday, April 29th
    • End time: 07:30pm
    • Join us in the story corner of the Young Readers' Room for Pajama Story Time each Tuesday evening. We will have great stories read aloud to the kids.

    • View this event in Google Calendar

Wednesday, April 30th

  1. Preschool Story Time
    • Start time: 10:15am
    • End date: Wednesday, April 30th
    • End time: 10:45am
    • Come join in the fun of stories and songs and meet new friends! Join us in the Assembly Room each Wednesday morning at 10:15 a.m.

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, April 30th
    • End time: 08:30pm
    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Thursday, May 1st

  1. Tiny Tot Story Time
    • Start time: 10:15am
    • End date: Thursday, May 1st
    • End time: 10:30am
    • Join us in the Assembly Room with your toddler. Open to ages 2 & 3, we sing and share fabulous stories. Meet new friends afterwards out in the park as most of the families stay to play!

    • View this event in Google Calendar
  2. Tiny Tot Story Time
    • Start time: 10:40am
    • End date: Thursday, May 1st
    • End time: 10:55am
    • Join us in the Assembly Room each Thursday morning for great songs, and stories!

    • View this event in Google Calendar
  3. Historic and Scenic Preservation Commission
  4. Market Night
    • Start time: 06:00pm
    • End date: Thursday, May 1st
    • End time: 09:00pm
    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Saturday, May 3rd

  1. 5th Annual Bicycle Health and Safety Expo
    • Start time: 08:00am
    • End date: Saturday, May 3rd
    • End time: 12:00pm
    • The Redlands Police Department and Ride Yourself Fit will present the 5th Annual Children’s Bicycle Health and Safety Expo Saturday, May 3, from 8 a.m. to noon at the Redlands Mall parking lot, near the intersection of West Citrus Avenue and Eureka Street.
      The free event will include bicycle safety and course instruction information for all ages, health and safety resources and various craft booths. Music, food, crafts and free bicycle drawings for all ages will also be held during the event. Attendees are encouraged to bring their bicycles and helmets as they will be given the opportunity to practice their safety skills in our bicycle safety course.
      Some participating agencies include Redlands Community Hospital, Cyclery USA, Don’s Bicycles, Friends of the A.K. Smiley Public Library, Girl Scouts of San Gorgonio Council, Redlands Boys and Girls Club, Second Baptist Church Redlands and Music Changing Lives. Redlands Police Motor and Bicycle Officers will be present in uniform and teaching children bicycle safety. Bicycle licenses, registration and fingerprinting will also be provided by Redlands Police Department volunteers.
      A family ride from Sylvan Park, sponsored by Ride Yourself Fit, will be held at noon on Sunday, May 4. The free ride will be at an easy pace. All riders MUST wear approved helmets and closed toed shoes. Ride Yourself Fit members will assist families during the ride. All non-RYF members (adults and the parent/ guardian of each child) will be required to sign a consent and waiver before each ride. Parents are encouraged but not required to participate in the ride.
      Ride Yourself Fit is a family-friendly cycling club which is open to all. The club is focused on fun, fitness and fellowship. Beginning to advanced riders will find what they need to start or improve their riding on Saturday morning rides. You will also find other events such as Walk Yourself Fit and Eat Yourself Fit groups. Family rides are the first Sunday of every month, all are welcome.
      The Redlands Police Department’s purpose is to control crime before it occurs by supporting strong families, resilient youth and safe and sustainable neighborhoods.
      If you have any questions, or would be interested in donating or attending the event, please feel free to contact Event Coordinators: Alesandra Wilson at alesandrawilson@yahoo.com or (909) 798-3331 or Officer Elyzabeth Green at 909-798-7534 ext 2 or at egreen@redlandspolice.org

    • View this event in Google Calendar
  2. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, May 3rd
    • End time: 11:00am
    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  3. Household Hazardous Waste collection
    • Start time: 09:30am
    • End date: Saturday, May 3rd
    • End time: 12:30pm
    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

    • View this event in Google Calendar
  4. Spanish Story Time
    • Start time: 10:15am
    • End date: Saturday, May 3rd
    • End time: 10:45am
    • Join us in the story corner of the Young Readers' Room and enjoy stories and songs in Spanish!

    • View this event in Google Calendar
  5. Free Saturday Craft Day
    • Start time: 10:30am
    • End date: Saturday, May 3rd
    • End time: 11:30am
    • Join Miss Didi and her helpers as they make crafts with Snow White! There is only room for 40 children, so be sure to sign up today! This program is open to all ages. Please call the YRR at (909) 798-7674 in order to sign up!

    • View this event in Google Calendar

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