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Redlands 311 App

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Sewage is backing up into my home, what should I do?

 

If there is sewage backing up into your home (shower, toilet, sink, etc.) you should telephone the Customer Service Department immediately at (909) 798-7516. Office hours are 7:30 a.m. until 5:30 p.m., Monday through Friday with alternating Fridays closed.

 

After-hours and weekends you should telephone (909) 798-7681. We will need to have your Name, Address and Telephone Number where you can be reached. The City's sewer line maintenance crew will respond as soon as possible to see if there is a blockage in the City's sewer main. If a blockage does not exist in the sewer main you may be advised to call a plumber to investigate a possible blockage in your sewer lateral.

 

Sewage is flowing from a manhole, what should I do?

 

Note the location of the sewer manhole, the street it is on, and the nearest cross street and call Customer Service immediately at (909) 798-7516 between 7:30 a.m. and 5:30 p.m. Monday through Friday (closed alternating Fridays) to report the problem.

The City's sewer line maintenance crew will respond to this location as soon as possible to investigate the problem and clear the sewer main as necessary. After-hours and weekends you should telephone (909) 798-7681.

There is a strong sewer smell in the area of my business/home, what should I do?

You should telephone the Customer Service Department immediately at (909) 798-7516. The office hours are 7:30 a.m. until 5:30 p.m., Monday through Friday with alternating Fridays closed.

After hours and weekends you should telephone 798-7681. We will need your Name (or the Name of Business if applicable), Address and Telephone Number and the City's sewer line maintenance crew will respond to investigate the suspicious odor as soon as possible.

My neighbor’s sewer pipe is broken and raw sewage is flowing into their yard, what should I do?

This problem is handled by the Building and Safety Division and Code Enforcement Division of the City. To report a problem to Building and Safety call (909) 798-7536. To report a problem to Code Enforcement call (909) 335-4726. The office hours are 7:30 a.m. until 5:30 p.m., Monday through Friday with alternating Fridays closed.

After hours and weekends you should telephone 798-7681.

A manhole cover is missing or ajar in the street, what should I do?

You should telephone the Customer Service Department immediately at (909) 798-7516 between 7:30 a.m. and 5:30 p.m., Monday through Friday with alternating Fridays closed.

After hours and weekends you should telephone (909) 798-7681. You will need to provide us with the location of the sewer manhole, street and nearest cross street. The City's sewer line maintenance crew will respond to the location as soon as possible to investigate the problem.

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City Calendar

City Hall is closed every
other Friday.  Check the
calendar for closed Fridays.

2014 City Hall Calendar

City Hall Hours:
7:30 am to 5:30 pm

Events Calendar

 

Upcoming

Today

  1. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, September 20th
    • End time: 11:00am
    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  2. Coffee with the Council
  3. Household Hazardous Waste Collection site
    • Start time: 09:30am
    • End date: Saturday, September 20th
    • End time: 12:30pm
    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

      The site does not accept business waste, radioactive wastes, medical waste, explosives, reactives, or asbestos.

    • View this event in Google Calendar
  4. Day For Kids
    • Start time: 10:00am
    • End date: Saturday, September 20th
    • End time: 01:00pm
    • The Boys & Girls Club is celebrating its annual Day for Kids event from 10 a.m. to 1 p.m. Saturday, Sept. 20 at the Redlands Boys & Girls Clubhouse, 1251 Clay St. This year the City of Redlands is partnering with the Club to bring more fun games, activities, entertainment and food to celebrate our community in this block party event. This event is free and open to the public. Everyone is welcome to join us for a day of fun.

      For more information, please call the Boys and Girls Club at (888) 882-6535 or the Redlands Community Center at (909) 798-7572.

    • View this event in Google Calendar
  5. Paws To Read
    • Start time: 11:00am
    • End date: Saturday, September 20th
    • End time: 11:30am
    • Join between 5 - 10 dogs in the Assembly Room as the kids read to just one, or all of the dogs! These are trained therapy dogs and they love to listen to the children read them a story!

    • View this event in Google Calendar

Tuesday, September 23rd

  1. Planning Commission Meeting
  2. Chinese Story Time
    • Start time: 05:45pm
    • End date: Tuesday, September 23rd
    • End time: 06:15pm
    • Join us in the Story corner of the Young Readers' Room for Chinese/Mandarin songs and stories.

    • View this event in Google Calendar

Wednesday, September 24th

  1. Preschool Story Time
    • Start time: 10:15am
    • End date: Wednesday, September 24th
    • End time: 10:45am
    • Come join in the fun of stories and songs and meet new friends! Join us in the Assembly Room each Wednesday morning at 10:15 a.m.

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, September 24th
    • End time: 08:30pm
    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Thursday, September 25th

  1. Tiny Tot Story Time
    • Start time: 10:40am
    • End date: Thursday, September 25th
    • End time: 10:55am
    • Join us in the Assembly Room each Thursday morning for great songs, and stories!

    • View this event in Google Calendar
  2. Market Night
    • Start time: 06:00pm
    • End date: Thursday, September 25th
    • End time: 09:00pm
    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Friday, September 26th

  1. City Hall Closed
    • Extended service hours are offered in order for the public to conduct City business before and after traditional business hours. City staff is available 9 hours a day to serve you. City Hall offices are closed every other Friday.

    • View this event in Google Calendar

Saturday, September 27th

  1. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, September 27th
    • End time: 11:00am
    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  2. Household Hazardous Waste Collection site
    • Start time: 09:30am
    • End date: Saturday, September 27th
    • End time: 12:30pm
    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

      The site does not accept business waste, radioactive wastes, medical waste, explosives, reactives, or asbestos.

    • View this event in Google Calendar

Sunday, September 28th

  1. Playwright/performer Larry Vanderveen assumes the role of legendary novelist F. Scott Fitzgerald in a one-man interactive show.
    • Start time: 02:30pm
    • End date: Sunday, September 28th
    • End time: 04:30pm
    • Join us in the A.K. Smiley Library Assembly Room as actor and writer Larry Vanderveen assumes the role of legendary novelist F. Scott Fitzgerald in a powerhouse one-man show exploring the life and times of the man who penned such classic American novels as The Great Gatsby and This Side of Paradise. From his troubled relationship with devoted wife Zelda to his later romance with Hollywood gossip writer Sheilah Graham and his complex friendship with acclaimed author Ernest Hemingway, this rich and textured exploration of Fitzgerald’s eventful life allows literature fans the unique opportunity to look into the mind of the man responsible for some of the greatest literature of the 20th Century.

    • View this event in Google Calendar

Monday, September 29th

  1. Environmental Review Committee

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