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Code Enforcement

Report Line (909) 335-4737
Jim Conrod, Code Enforcement Officer
Robert Montaghami, Code Enforcement Officer

The Code Enforcement Division is dedicated to enhancing the quality of life for the citizens of Redlands by enforcing local Building, Zoning and Public Nuisance Ordinances. Code Enforcement is responsible for enforcing codes which address public health and safety issues, including regulations related to rubbish, garbage, specific nuisances, removal of vegetation, zoning, housing, dangerous buildings, and inoperable and unlicensed vehicles on private property. Enforcement actions are taken both proactively and in response to requests for action received from citizens.

 The Quality of Life Department Code Violation Process

Who are the Enforcement Officers?

What is the process?

Potential costs to violators?

 

This is a review of the code violation process and how the general public can become more aware of the steps which are necessary to have violations corrected.

 

WHO ARE THE ENFORCEMENT OFFICERS?

An enforcement officer is any city employee or agent of the city with the authority to enforce any provision of the Redlands Municipal Code (RMC) including, but no limited to, the city attorney, community development director, animal control officer code enforcement officer, NPDES inspector, any fire official or police officer, any of their respective designees (Ord. 2531 § 1, 2003). While all enforce the RMC, most of the enforcement activity is carried out by code enforcement officers. The code enforcement division currently consists of two, full time code officers.

 

WHAT IS THE PROCESS?

 

General enforcement practices include educational contact and warning, except when life and safety issues are present. When initial efforts fail to achieve compliance, three primary tools for code enforcement are used: Criminal, Civil, and Administrative.

 

  • Complaint 

 

Code Enforcement in the City of Redlands is primarily a complaint-driven process but violations that are noted by City staff will be in investigated and considered for enforcement action on case-by-case basis. After a complaint is made, the information provided is entered into our records for tracking.  An inspection is scheduled within five to ten days.

 

  • Inspection

 

5 to 10 days following receipt of complaint: The code enforcement officer goes to the property, attempts to make contact with the residents to inform them the purpose of visit.  The resident has the right to deny access to the property.  If they do, our investigation will be limited to what can be viewed from the street or public sidewalk/area. 

 

If the complaint can not be verified, the investigation comes to an end and the case is closed.  If the complaint appears valid, the code enforcement officer may take photographs and makes notes to document what they witnessed.

 

  • Notification

 

Served 5 days after inspection: A formal written Notice of Violation (NOV) will be prepared and mailed within five days to the property owner and/or resident(s).  This NOV provides a 10-day period for which the responsible person(s) are to bring the property into compliance. 

 

  • Compliance or Citation

 

10 days from the date that Notification is received: Our preference is for the resident to comply voluntarily.  Occasionally our efforts result in a “quick fix” but this is the exception.  Upon expiration of the Notice of Violation (ten days from the date of mailing of the violation), a final inspection of the property will be conducted.  At this time, should there be a failure in compliance; an Administrative Citation will be issued to all responsible parties (Property owner(s) and/or residents/tenants).  (Note: a continuing violation of any provision of this code constitutes a separate and distinct violation each and every day that the violation exists) The City may collect any past due administrative citation fine, including a late payment fine at the legal rate of interest compounding monthly and costs of collection by all available legal means.  The fines levied by administrative citation, or by administrative hearing order, constitute a special assessment against each lot or parcel of land upon which the violation existed, and as thus made and confirmed shall also become the personal obligation of each lot or parcel of land.  If a full compliance is verified, the case will be noted and closed accordingly. 

 

Some violations that may require a more involved resolution are given a compliance date that is appropriate given the situation and its complexity.   

 

Criminal Remedies: Current criminal remedies include infraction and misdemeanor prosecutions in Municipal Court. An infraction conviction can result in a fine plus up to one year in County jail. Misdemeanor prosecutions of the municipal codes are rare. Infraction citations (a court action resulting in a fine) are currently used as a final tool for obtaining compliance.

 

Civil Remedies: Civil remedies are civil injunctions, or court orders, obtained from a Superior Court, that require a specified action by the violator to correct a code violation. An injunction can compel a party to correct a zoning violation or fix unsafe building conditions and may result in severe penalties if the court order is violated.

 

Administrative Remedies: Administrative remedies include Administrative Citations and referrals to the Nuisance Abatement Board.  Administrative Citations may be appealed to an Administrative Hearing Officer while the Nuisance Abatement Board has the authority to order the nuisance abated. This administrative step occurs before the involvement of the City Attorney, providing a service to the community and saving time and expenses for the City.

 

  • Fines:

 

Any violation of this code that is punishable as an infraction shall be subject to a fine in the following amounts:

 

A fine not exceeding one hundred dollars ($100.00) per code provision violated for the first administrative citation;

 

A fine not exceeding two hundred ($200.00) per code provision violated for a second administrative citation for violation of the same code provision issued within a twelve (12) month period; and

A fine not exceeding five hundred dollars ($500.00) per code violated in any subsequent administrative citation issued for violation of the same code provision within a twelve (12) month period. 

 

Any violation of this code that is punishable as a misdemeanor shall be subject to a fine not to exceed one thousand ($1,000.00) per code provision violated. (ord 2718s4,2009)

 

 

 

City Calendar

City Hall is closed every
other Friday.  Check the
calendar for closed Fridays.

2013 City Hall Calendar

City Hall Hours:
7:30 am to 5:30 pm

Upcoming

Yesterday

  1. City Council Closed Session Meeting
    • Start time: 05:00pm
    • End date: Tuesday, June 18th
    • End time: 06:00pm

    • Agenda available to view at http://cityofredlands.org/councilvideo

    • View this event in Google Calendar
  2. City Council Meeting
    • Start time: 06:00pm
    • End date: Tuesday, June 18th
    • End time: 08:00pm

    • Agenda available to view at http://cityofredlands.org/councilvideo

    • View this event in Google Calendar
  3. Wildland Conservancy Adult Program
    • Start time: 06:00pm
    • End date: Tuesday, June 18th
    • End time: 07:00pm

    • Come hear the Wildland Conservancy of Oak Glen speak about their programs, facilities, and new book.

    • View this event in Google Calendar

Today

  1. Annual State of the Community Luncheon
    • Start time: 11:30am
    • End date: Wednesday, June 19th
    • End time: 01:00pm

    • The Redlands Chamber of Commerce invites you to attend the Annual State of the Community Luncheon. The Honorable Mayor Pete Aguilar will present the program that will encapsulate the past year and offer insight into the future of Redlands.

      There will be an opportunity for questions from the floor.

      The cost of the luncheon is $35.00 per person, reservations are required. 909-793-2446

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, June 19th
    • End time: 08:30pm

    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Tomorrow

  1. Market Night
    • Start time: 06:00pm
    • End date: Thursday, June 20th
    • End time: 09:00pm

    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Friday, June 21st

  1. City Hall Closed
    • Start time: 07:30am
    • End date: Friday, June 21st
    • End time: 05:30pm

    • Extended service hours are offered in order for the public to conduct City business before and after traditional business hours. City staff is available 9 hours a day to serve you. City Hall offices are closed every other Friday.

    • View this event in Google Calendar

Saturday, June 22nd

  1. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, June 22nd
    • End time: 11:00am

    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  2. Household Hazardous Waste collection
    • Start time: 09:30am
    • End date: Saturday, June 22nd
    • End time: 12:30pm

    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

    • View this event in Google Calendar
  3. Wine & Music - June is Jumpin' Event
    • Start time: 04:00pm
    • End date: Saturday, June 22nd
    • End time: 07:00pm

    • June is Jumpin' Event
      Paxton Cellars, State Street Winery, The Dregs, Hangar 24 and more! Come on downtown to Ed Hales Park for an afternoon of summertime wine tastings and great music. Tickets will be available for $20, which includes the wine tasting, wineglass, light refreshments and entertainment.

      For more information call 909-798-7629

    • View this event in Google Calendar

Monday, June 24th

  1. Environmental Review Committee

Tuesday, June 25th

  1. Planning Commission Meeting

Wednesday, June 26th

  1. Townhall Meeting
    • Start time: 06:00pm
    • End date: Wednesday, June 26th
    • End time: 08:00pm

    • Redlands Police Chief Mark A. Garcia and Fire Chief Jeff L. Frazier will hold a joint town hall meeting at 6 p.m. Wednesday, June 26, in the Redlands City Council Chambers. The meeting will be televised live to cable television customers on Redlands TV.

      Frazier and Garcia will answer questions regarding public safety issues.

      In addition to answering questions from the audience, the Police and Fire Chiefs will also take questions by email and live via the Redlands Police Department’s Facebook page at www.Facebook.com/RedlandsPoliceDepartment and the Redlands Fire Department’s Facebook page at www.Facebook.com/RedlandsFireDepartment. Questions will be answered live online as time permits.

      The Town Hall meeting is part of the City of Redlands’ efforts to promote citizen involvement, in keeping with the City’s commitment to transparency in every aspect of City government. By televising the meeting and taking questions via email and Facebook the departments hope to accommodate residents and address concerns of those who have other commitments or obligations but wish to have specific questions answered.

      The town hall will begin at 6 p.m. Wednesday, June 26, in the City Council Chambers at 35 Cajon St. All are welcome and there is no cost to attend. Spanish translation will be available both at the meeting and online.

      Questions may be emailed in advance or during the meeting to Lt. Travis Martinez at tmartinez@redlandspolice.org, to Chief Frazier at jfrazier@confire.org or through either department’s Facebook page.

      Redlands Police and Fire Department press releases and other information are available on the department Facebook pages at www.facebook.com/redlandspolice or www.facebook.com/redlandsfiredepartment and on the City website at www.CityofRedlands.org

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, June 26th
    • End time: 08:30pm

    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Thursday, June 27th

  1. Market Night
    • Start time: 06:00pm
    • End date: Thursday, June 27th
    • End time: 09:00pm

    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

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