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Frequently Asked Questions

 

PLANNING DIVISION

1.   Q:  How do I know if I need a Home Occupation Permit for my business?

     A:  If you run a business from your home then you must obtain a Home Occupation Permit from the Planning Division of the Community Development Department, regardless of the work involved. Please check with the Planning Staff to see if your business qualifies as a Home Occupation. (Link to HOP)

2.   Q:  I live in a home that is a Heritage Home and want to know if that requires a review from the City regarding my remodel?

      A:  The Heritage Award is strictly an Honorary Designation from the Redlands Historical Society. Although obtaining a Heritage Award from the Redlands Historic Society is a prestigious honor it is not a designation adopted by the City of Redlands. A structure only needs review from the City's Historic and Scenic Preservation Commission when it is a recognized Resource or Landmark from the City of Redlands.

3.   Q:  I want to modify the sign for my business and want to know if that requires a permit from the City.

      A:  Any modification to your sign, including change of copy needs to be approved by the Community Development Department

4.   Q:  Are Banners legal in the City of Redlands?

      A:  Yes Banners are legal in the City of Redlands. Effective July 2, 1998 a commercial enterprise can apply for a Banner for a period of up to one month up to four times a year. In order to display a banner it does require a permit and is subject to certain regulations.

5.   Q:  I want to build a room addition on my house what do I need to do.

      A:  The first thing you should do is to discuss your project with Planning staff to see if you can meet the zoning requirements such as lot coverage, setbacks, and height limits. Then you need to have plans drawn by a an architect or draftsperson and submit them to Building and Safety. (Link to Room Addition)

6.   Q:  How do I obtain copies of the staff reports or minutes from a Planning Commission or City Council Meeting?

      A:  If you need copies of minutes or staff reports from a Planning Commission you can call the Department Secretary and make arrangements to pick up the document or have it mailed. If it is for a City Council Meeting you may request copies of the minutes or Staff Reports directly from the City Clerk.

7.   Q:  I am opposed to a project that is on a future Agenda for the Planning Commission and/or City Council, is there anything I can do?

      A:  There are a number of ways to keep yourself informed and present your ideas to the decision makers. Projects are submitted to the Planning Division and area available for public review prior to the public hearing. A staff report is prepared for each agenda item and is available prior to the hearing. If you are unsure as to the hearing dates you may notify the City Clerk and/or Planning Secretary that you want to be notified of all future hearings on the manner. To present your ideas you may want to submit written comments to the Environmental Review Committee, Planning Commission, and/or City Council. You may also want to present oral testimony at the Public Meeting.

8.   Q:  Can I purchase the City's Zoning Map, General Plan Map, or other ordinances?

      A:  All of these items can be purchased at the Planning Division, Suite 20 in the Civic Center. Please call the Planning Secretary at (909) 798-7555 for the correct fees. The documents can be mailed or picked up in person. If you want the documents mailed then you must send in the correct amount prior to any mailing.

9.   Q:  My neighbor has a tree that is blocking my view of the mountains, what can I do?

      A:  The City does not have any view ordinances nor does it have any ordinance that would limit the growth of trees.

BUILDING AND SAFETY DIVISION

1.   Q:  When are building permits required?

      A:  A building permit will be required when a commercial or residential building proposes to remodel, enlarge, alter, or modify the interior or exterior of a structure. Building plans are required in detail to explain the proposed work.

2.   Q:  When are electrical, plumbing, or mechanical permits required?

      A:  Permits are required for any electrical, plumbing, or mechanical improvements. New installations, alterations, modifications, replacements, or change outs also require permits.

3.   Q:  Does a garden shed require a building permit?

      A:  Yes, any structure with 100 square feet of projected roof area or larger requires a building permit. A site plan and building plans are required; provide details to explain the proposed work.

4.   Q:  Does a lattice or solid cover patio require a building permit?

      A:  Yes, solid cover patios, lattice type patios and decks require a building permit. A Building plans are required, in detail to explain the proposed work, provide site plan, construction details, type of material, size of material, and connections.

5.   Q:  Does a concrete or asphalt driveway require a building permit?

      A:  Yes, new and replacement of flat work using concrete, or asphalt paving material requires a building permit. A site plan required to show the location of proposed work.

6.   Q:  When is a grading permit required?

      A:  A grading permit is required when importing or exporting more than 50 cubic yards of earth. Plans are required to be prepared by a Civil Engineer.

7.   Q:  Are fence permits required?

      A:  Yes, when installing a new fence, removing or replacing an existing fence. A chain link, wood, wrought iron, retaining walls 2' and higher, garden walls 3' and higher require a building permit. A site plan will be required prior to the issuance of a permit, provide dimensions indicating fence or wall location.

8.   Q:  Does a permit expire?

      A:  Yes, a building, electrical, plumbing, or mechanical permit issued by the Building and Safety Department under the provisions of the technical codes shall expire by limitation, or if the building or work is not commenced within 180 days from the date of such permit, the permit will become null and void. Renewals and extensions on permits may be granted, depending on permit status and completed inspections.

9.   Q:  How many plans are required to be submitted into plan check?

      A:  The Building Division requires three sets of building plans: three architectural plans with two sets of title 24 (Energy Calculations) and two sets of structural calculations. The plans must be drawn on substantial paper (Minimum 11x17).

10.  Q:  When can I request an inspection?

      A:  Requests for inspections can be received in the office of the Building Division between 7:30 a.m. and 5:30 p.m. the previous day of the requested inspection. Building Inspectors are available weekdays for questions between the hours of 7:00 a.m. - 8:00 a.m. Remember, City offices are closed on Fridays.

Successor Agency Questions & Answers

City Calendar

City Hall is closed every
other Friday.  Check the
calendar for closed Fridays.

2013 City Hall Calendar

City Hall Hours:
7:30 am to 5:30 pm

Upcoming

Today

  1. City Council Closed Session Meeting
    • Start time: 05:00pm
    • End date: Tuesday, June 18th
    • End time: 06:00pm

    • Agenda available to view at http://cityofredlands.org/councilvideo

    • View this event in Google Calendar
  2. City Council Meeting
    • Start time: 06:00pm
    • End date: Tuesday, June 18th
    • End time: 08:00pm

    • Agenda available to view at http://cityofredlands.org/councilvideo

    • View this event in Google Calendar
  3. Wildland Conservancy Adult Program
    • Start time: 06:00pm
    • End date: Tuesday, June 18th
    • End time: 07:00pm

    • Come hear the Wildland Conservancy of Oak Glen speak about their programs, facilities, and new book.

    • View this event in Google Calendar

Tomorrow

  1. Annual State of the Community Luncheon
    • Start time: 11:30am
    • End date: Wednesday, June 19th
    • End time: 01:00pm

    • The Redlands Chamber of Commerce invites you to attend the Annual State of the Community Luncheon. The Honorable Mayor Pete Aguilar will present the program that will encapsulate the past year and offer insight into the future of Redlands.

      There will be an opportunity for questions from the floor.

      The cost of the luncheon is $35.00 per person, reservations are required. 909-793-2446

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, June 19th
    • End time: 08:30pm

    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

Thursday, June 20th

  1. Market Night
    • Start time: 06:00pm
    • End date: Thursday, June 20th
    • End time: 09:00pm

    • Established in 1988, Redlands Market Night has established itself as one of the most successful certified farmers markets in Southern California! Vendors vie to participate in the event that has attracted thousands of weekly visitors since its inception. Visitors are welcomed into an inviting atmosphere complete with lighted trees, brick sidewalks, historic buildings, and great musical entertainment. Crowds are pleasantly surrounded by over 150 food and merchandise booths, not to mention the downtown shopkeepers, every Thursday night.

    • View this event in Google Calendar

Friday, June 21st

  1. City Hall Closed
    • Start time: 07:30am
    • End date: Friday, June 21st
    • End time: 05:30pm

    • Extended service hours are offered in order for the public to conduct City business before and after traditional business hours. City staff is available 9 hours a day to serve you. City Hall offices are closed every other Friday.

    • View this event in Google Calendar

Saturday, June 22nd

  1. Saturday Morning Certified Farmers Market
    • Start time: 08:00am
    • End date: Saturday, June 22nd
    • End time: 11:00am

    • The City’s successful Saturday Morning Certified Farmers Market brings fresh local produce to historic downtown Redlands every Saturday.

      The Saturday Morning Certified Farmers’ Market began June 6, 2009, bringing local growers to the City parking lot south of Redlands Boulevard between Fifth and Sixth streets near Ed Hales Park. The market operates from 8 to 11 a.m. every Saturday, excluding holiday weekends.

    • View this event in Google Calendar
  2. Household Hazardous Waste collection
    • Start time: 09:30am
    • End date: Saturday, June 22nd
    • End time: 12:30pm

    • During operating hours, residents can dispose of household materials including, outdated prescription medication (with the exception of controlled substances), outdated pet prescription medication, paint products, chemical cleaners, pesticides, fertilizers, hobby/pool supplies, automotive oil, filters, brake fluid, transmission fluid, anti-freeze, gasoline, and propane tanks.

    • View this event in Google Calendar
  3. Wine & Music - June is Jumpin' Event
    • Start time: 04:00pm
    • End date: Saturday, June 22nd
    • End time: 07:00pm

    • June is Jumpin' Event
      Paxton Cellars, State Street Winery, The Dregs, Hangar 24 and more! Come on downtown to Ed Hales Park for an afternoon of summertime wine tastings and great music. Tickets will be available for $20, which includes the wine tasting, wineglass, light refreshments and entertainment.

      For more information call 909-798-7629

    • View this event in Google Calendar

Monday, June 24th

  1. Environmental Review Committee

Tuesday, June 25th

  1. Planning Commission Meeting

Wednesday, June 26th

  1. Townhall Meeting
    • Start time: 06:00pm
    • End date: Wednesday, June 26th
    • End time: 08:00pm

    • Redlands Police Chief Mark A. Garcia and Fire Chief Jeff L. Frazier will hold a joint town hall meeting at 6 p.m. Wednesday, June 26, in the Redlands City Council Chambers. The meeting will be televised live to cable television customers on Redlands TV.

      Frazier and Garcia will answer questions regarding public safety issues.

      In addition to answering questions from the audience, the Police and Fire Chiefs will also take questions by email and live via the Redlands Police Department’s Facebook page at www.Facebook.com/RedlandsPoliceDepartment and the Redlands Fire Department’s Facebook page at www.Facebook.com/RedlandsFireDepartment. Questions will be answered live online as time permits.

      The Town Hall meeting is part of the City of Redlands’ efforts to promote citizen involvement, in keeping with the City’s commitment to transparency in every aspect of City government. By televising the meeting and taking questions via email and Facebook the departments hope to accommodate residents and address concerns of those who have other commitments or obligations but wish to have specific questions answered.

      The town hall will begin at 6 p.m. Wednesday, June 26, in the City Council Chambers at 35 Cajon St. All are welcome and there is no cost to attend. Spanish translation will be available both at the meeting and online.

      Questions may be emailed in advance or during the meeting to Lt. Travis Martinez at tmartinez@redlandspolice.org, to Chief Frazier at jfrazier@confire.org or through either department’s Facebook page.

      Redlands Police and Fire Department press releases and other information are available on the department Facebook pages at www.facebook.com/redlandspolice or www.facebook.com/redlandsfiredepartment and on the City website at www.CityofRedlands.org

    • View this event in Google Calendar
  2. Post 261 Explorer Meeting
    • Start time: 06:30pm
    • End date: Wednesday, June 26th
    • End time: 08:30pm

    • Open Enrollment to join the Redlands Explorer Program is in January of every year, but you can pick-up and drop-off applications through-out the entire year at the Fire Administration office. Ages to join are between 15 years To 21 years old.

      Fire Administrative Office
      35 Cajon Street #12
      Redlands, CA 92373

    • View this event in Google Calendar

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35 Cajon Street, Redlands, CA 92373 The City of Redlands web site was developed to provide general information. Data contained at this web site or at any site linked from this, has not been reviewed for accuracy or legal sufficiency. The documents displayed are for reference purposes only. Their completeness or accuracy are not guaranteed. Links or references to other information or organizations do not constitute an endorsement. Please contact the specific City Department before using or linking to any photos or other web content.

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