For the fourth consecutive year, the City of Redlands is inviting all residents to give us your thoughts on priorities for your government and the quality of life in Redlands.

On Aug. 7, the City launched the National Community Survey™, a comprehensive quality of life survey inviting a random sample of residents, representing a cross section of the City’s population, to provide direct input to the local government decision-making process. In 2021, the City first used the National Community Survey™, asking local residents to provide their opinions.

At the end of August, the survey will be open to all Redlands residents with internet access.

Developed by independent consultant Polco with input from City staff, the NCS, allows the City to compare results and benchmark residents’ opinions compared with other communities across the country, as well as with the results of three years of community surveys. The survey includes questions about quality of life, important characteristics of the community, services provided by Redlands and priorities for the future. The survey is available online in English and Spanish.

Residents with questions about the survey may contact Public Information Officer Carl Baker at (909) 798-7633 or by email at cbaker@cityofredlands.org. Information and previous survey results are available at https://www.cityofredlands.org/post/community-survey.

About The National Community Survey™ (The NCS™): The NCS was among the first scientific surveys developed to gather resident opinion on a range of community issues, and has been used in more than 350 jurisdictions across 46 states. The NCS is a cost-effective survey of resident opinion and an important benchmarking tool that allows for comparison among communities. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders and helped leaders identify clear priorities for use in strategic planning and budget setting. The NCS is the only resident survey endorsed by the International City/County Management Association and the National League of Cities.

About Polco: (www.polco.us) Polco was developed to quickly deploy and analyze surveys online, providing the agility to gather critical information from community stakeholders throughout the nation. The company has created tools for governments, economic development organizations and nonprofits to measure community livability. Respondents to The NCS are asked to join the City’s Polco panel to see the survey results and continue to engage with the City on future research.