The California Public Records Act (the CPRA) gives the public the right to request access to government records. The CPRA expressly provides that “access to information concerning the conduct of the people’s business is a fundamental and necessary right of every person in this state.” The CPRA is triggered when a person submits a request for records that are already in existence. The CPRA does not require the City to create records, compile data, do legal research or answer questions. The City will respond to your request with either the records, or acknowledgement of the request, as soon as possible, but no later than the 10th day following the receipt of your request.
There is a large amount of information and records immediately available on the City’s website and readily available to the public. This information can be accessed without a public records request. Additionally, if you are seeking information on City Meeting agendas and/or minutes you can go to the City’s Meeting Agendas, Videos and Minutes web page here.
please read before submitting requests for Police reports
Traffic collision/accident reports and Victim Incident Reports are NOT subject to the CPRA and may be requested directly from the Redlands Police Department at reportrequest@redlandspolice.org. Email a copy of your Photo ID and provide name(s), date, time, and location of the incident, as well as any other pertinent information. Customer Service representatives will respond to email inquiries as they are received.
Office Closures:
Our office will be CLOSED Thursday, November 28, 2024 and Friday, November 29, 2024 for the Thanksgiving Holiday. All public records requests submitted during the closure times will be received on Monday, December 2, 2024.
Make a Request
General Public Records Request
Police Public Records Request (Non-Report Requests Only)
Lookup Existing Public Records Request
Report of Existing Public Records Request
General Requests FAQs
How is a request made?
Verbal requests are taken, but written requests are highly recommended and should include the following:
- Requestor’s contact information
- A detailed description of the records you are requesting.
- A date range for the records, if possible, in order to narrow the request
Requests may be submitted by one of the following forms:
- Online: Click here and press Submit once you have filled in the information.
- E-Mail: recordsrequest@cityofredlands.org
- By Mail:
- City of Redlands
Office of the City Manager
P.O. Box 3005
Redlands, CA 92373
- In Person:
- City of Redlands
City Clerk’s Office
35 Cajon Street, Suite 2
Redlands, CA 92373
NOTE: Requests for inspection of public records can be made at any City department
Inspection Of Records
Over the counter verbal requests for inspection of records can be made at any city department.
- Public records are open to inspection at all times during the office hours of the City, and every person has the right to inspect public records, subject to certain limited exceptions.
- If it is determined that the requested records are voluminous, staff reserves the right to set a future appointment with the requestor in order for staff to assemble the requested records. However, whenever practical and efficient to do, the requested public records will be made available for inspection at the time of the request.
What information is redacted (removed)?
The right of access to public records under the CPRA is not unlimited; it does not extend to records that are exempt from disclosure. The CPRA presently contains approximately 76 exemptions from disclosure. There are also numerous laws outside the CPRA that create exemptions from disclosure. Many exemptions are intended to protect privacy rights; others exist based upon the recognition that there is a need for government to perform its functions in an efficient and effective manner, and to operate in a reasonably level playing field in dealing with private interests.
How do I find the agendas or minutes information?
Meeting agenda packets and minutes are available online here.
What happens after a request is made?
The City Manager’s Office will “promptly” respond to your request. Generally, requests are responded to with either the records or acknowledgment of the request, within 10 days. However, requests may exceed the 10 days depending on the amount of information that is requested. You will receive notification from the City by the 10th day if more time is required to comply with your request.
Public records are provided at no charge to the requestor.
Police Requests FAQs
How is a request made?
Verbal requests are taken; but written requests are highly recommended and should include the following:
- Requestor’s contact information
- A detailed description of the documents you are requesting.
- A date range, if possible, in order to narrow the request
Requests may be submitted by one of the following forms:
- Online: Click here press Submit once you have filled in the information.
- E-Mail: reportrequest@redlandspolice.org
- By Mail:
- City of Redlands Police Department
Records Unit
1270 W. Park Avenue
Redlands, CA 92373
- In Person:
- Redlands Police Department
1270 W. Park Ave., Bldg C
Redlands, CA 92373
- By Phone:
What do I need to provide?
To obtain copies of police reports, please provide case number(s), if available. Also, please provide date, time and location of the incident, as well as any other information, including names and dates of birth of persons involved. It will help us serve you better if you include as much detailed information as possible.
Requests for copies of reports can be also submitted via email by emailing the request along with a copy of the requestor’s identification to reportrequest@redlandspolice.org.
Public records are provided at no charge to the requestor.
How do I request service calls, 911 calls, or other recordings?
These requests are handled by the Redlands Police Department and should be requested as a Police request by using the Police button above. Please provide name(s), date, time, and location of the incident, as well as any other information, including phone numbers from which calls were placed, if known.
How do I obtain a traffic collision/accident report?
Traffic collision/accident reports are not subject to the CPRA and may be requested directly from the Redlands Police Department at reportrequest@redlandspolice.org.
For more information, please visit the Redlands Police Department webpage at http://cityofredlands.org/police
