Our extensive solid waste and recycling services and programs are
designed with you, the customer, in mind.
Email Solid
Waste Customer Service
Call Solid Waste Customer Service (909) 798-7529
Solid Waste Rates in the Redlands Municipal Code
Solid Waste Rates 10/01/2021
Solid Waste Rates Effective from January 1, 2025, to January 1, 2028.
How do I obtain a kitchen compost pail?
Residents can obtain one kitchen compost pail by stopping by
Customer Service located at 35 Cajon Street, Suite 15A (where
City bills are paid) during the following days/hours:
- Wednesday: 8am – 11am, 2pm – 4:30pm
- Thursday: 8am – 11am, 2pm – 4:30pm
- Alternating Fridays (matching City’s calendar): 8am – 11am,
2pm – 4:30pm
**Please note only one compost pail will be provided per
household. Proof of residency is required**
Commercial and Multi-Family Services
Residential Services
All refuse/trash, green waste, and recycling containers must be
placed for collection prior to 6:00 A.M. of your regular
collection day to avoid being missed. Collection occurs at any
time between 6:00 A.M. and 2:30 P.M. In rare instances,
collection may occur later in the day and could
potentially change from week to week.
Three different trucks will pass by your residence to collect
refuse/trash, yard waste, and recycling waste throughout the day.
A missed collection must be reported to our office within 24
hours of your regular collection day to receive a make-up
collection. Credits are not issued for missed collections
that are not reported.
Containers should be placed curbside at least 3 feet from any
obstacle, such as a parked car or fence, and at least 1 foot from
other containers.
Trash containers should be removed from streets as soon as
possible after the containers have been collected, and in any
event no later than ten o’clock.
Blue Curb Service
Physically challenged and/or elderly customers with infinities,
who do not have an able-bodied person assisting with their
household or business activities, may receive set out/set back
service for automated containers upon written request to the
City. The request shall describe the infirmity and/or other
factors, and the care they are receiving from a family member, a
service provider or other assistance, for their infirmity, which
require the applicant to receive such service. For those people
who are approved for the service there shall be no extra charge.
A special designation shall be made to alert the collector
to provide the service, which shall continue until termination,
by the Director. If the Director deems it necessary, he shall
have the authority to request that the customer provide proof of
the physical challenge or infirmity from a physician.
For automated customers involving special on-premises collection,
as with those stated above, containers shall be freely
accessible and not be placed for collection inside closed
buildings or a gated area.
For more information or to enroll in the program, please contact
the customer service office at 909-798-7529.
GREEN Cart- Automated Green Waste Collection
A separate collection of your organic green waste materials is
required in the City. Place ALL green waste AND food
waste materials in the container marked YARD WASTE.
Beginning April 1, 2024, ALL food waste MUST be disposed of in
your green (yard) waste cart. Food waste will no longer be
permitted in your trash cart.
- Branches, leaves, sticks
- Grass clippings
- Flowers
- Weeds
- A small amount of sawdust
- ALL food waste (except raw meat and bones)
Use this bin for routine yard trimmings that generally grow back
each week.
UNACCEPTABLE ITEMS:
TRASH, DIRT, LUMBER, LARGE AMOUNTS OF SAWDUST,
ROCKS, STUMPS, PALM FRONDS, CACTUS, AND TREE LIMBS LARGER
THAN SIX INCHES IN DIAMETER.
As with all containers, green waste may never exceed the upper
perimeter of the container.
Contaminated containers will not be collected by the driver.
If contamination is found prior to collection, your container
will be tagged with a green tag by the driver and left. Once you
have removed the contaminates, you can request a special pickup
at an extra charge, or you may place your container out the
following week for regular collection.
Plastic lawn bags are a contaminate and should never be placed in
your green waste container
Blue Cart -Automated Curbside Recycling Program
By recycling, you help:
- Conserve natural resources
- Reduce air & water pollution
- Reduce energy use
- Extend landfill life
PLACE IN RECYCLING CONTAINER:
-
Bottles: Water, Soda, Juice
-
Jugs: Laundry Detergent, Milk, Juice
-
Tubs: Margarine, Yogurt, Sour Cream
-
Cans: Soda, Soup, Meat, Juice, Vegetable, Pet
Food, Aerosol*
-
Aluminum: Trays, Pie Tins, Clean Foil
-
Paper: Newspaper, Magazines, Catalogs,
Brochures, Office, Envelopes
-
Cardboard/Boxes: Cereal, Shoe, Tissue,
Shipping Boxes, Paper Tubes
-
Glass Bottles: Wine, Beer, Oil, Soda
-
Glass Jars: Sauce, Pickles, Preserves
-
PVC: Small amounts of PVC and ABS (cut under
18 inches)
*Aerosol cans must be completely empty of contents/propellents
Please flatten all boxes and keep your recyclables free inside
your cart.
DO NOT use plastic bags for your recycling.
DO NOT PLACE IN RECYCLING CONTAINER:
- Ceramics/Pottery
- Clothing or any type of textile
- Disposable diapers
- Drinking glasses
- Light bulbs
- Mirrors
- Needles
- Plastic bags
- Plastic housewares
- Potato chip bags
- Toys
- Used oil
- Rubber garden hoses
- Window or safety glass
- Food contaminated papers
- Swimming pool covers
Black Cart- Automated Curbside
Refuse/Trash
Refuse/Trash ONLY!
- Grocery bags, plastic cereal liners, Ziploc bags, snack bags,
chip bags, and candy wrappers
- Broken dishes and broken glass
- Padded envelopes, foam packing material
- Foam containers, take-out boxes/containers
- Diapers and Pet Waste
- Hoses, Wires, Cords, and hangers (both plastic and metal)
- Raw meats and bones
No food waste, green waste, or recyclables in your trash
cart!
WHY ORGANIC RECYCLING?
Landfills are the third-largest source of methane in California.
Organic waste emits 20% of the state’s methane; a climate super
pollutant up to 84 times more potent than carbon dioxide. By
participating in the City’s organic drop-off program, you are
part of the solution to protect the environment and future
generations.
