Delivery & Pickup Information

Roll-off containers are placed at the requested location and picked up on the seventh day after delivery For example, if the container is delivered on a Friday, it will be picked up the following Friday. Each day after the seventh (7th) day will result in an additional charge of $53.66 per day.

Delivery and pickup of the container can occur anytime between 6:00 am and 2:30 pm.

Any change in delivery or pickup scheduling of a container should be made prior to 5:00 pm of the working business day before the requested delivery day to avoid any scheduling conflicts.

• If a container is not ready when the driver arrives for pickup, a trip charge of $89.38 will be assessed for a return trip. 
• If the roll-off request is cancelled after a container has been delivered, a trip charge of $178.77 will be assessed.

Safety & Damage Concerns

The customer shall be responsible for any and all damages to a container during the service period.

DO NOT play in or around the container.

Containers must be placed on a hard, level surface.

The container may be placed on an asphalt or concrete driveway, if requested. However, the City DOES NOT accept any liability for any damage to the driveway, which may be caused by the placement or removal of the container from the requested service location.

All containers requested to be placed in an alley require approval from Solid Waste Division personnel. The City reserves the right to make final determination as to the placement of all roll-off containers.

Guidelines for use of Container

DO NOT use the container for storage of items not intended for disposal. Once the container has been placed at the requested service location, the customer shall be responsible for anything placed in the container, whether by themselves or by another party. 

DO NOT exceed the top perimeter of the container. Overloaded containers will not be picked up. The container must be off-loaded by the customer. Additional charges may apply.

Heavy materials such as dirt, rock, concrete, sand, or sod

Shall only be loaded 15” to 18” deep, end to end, in any size container.

Maximum weight limit of materials placed in the container for disposal is 10 tons. Any container weighing over 8 tons will be charged an overage fee of $95.53 per ton.

If the container is deemed too heavy to pick up, it must be off-loaded by the customer.

Optimize container capacity

Loading should be done uniformly, placing bulky items strategically within the container.

DO NOT place any of the following in the container.  

It is illegal to dispose of hazardous waste, tires and metallic discards (white goods) in a municipal or county landfill.

Hazardous waste includes, but is not limited to: universal waste (computers, televisions, VCR’s or other types of electronics), paint, batteries, pesticides and motor oil. Additional trip and daily charges may apply.

Any container found to contain tires will not be picked up until they have been removed. If tires are found after the removal and dumping of the container, an additional charge of $11.92 per tire will be assessed.

Metallic discards are items that contain large amounts of recyclable metals such as washing machines, dryers, hot water heaters, or items that contain refrigerant, such as air conditioners and refrigerators.

Asbestos may not be disposed of in any City of Redlands solid waste container. Referral sources are available.

Special arrangements may be made for the collection of some of these items or referral services are available by contacting customer service

Requested “Green Waste Only” Container

Any specifically requested “green waste only” container found to contain materials other than organic green waste or untreated wood waste, as defined by Redlands Municipal Code, will be charged the corresponding roll-off capacity charge for refuse, plus a charge of $59.60.

Nails are acceptable.

Treated wood waste (creosote wood, copper chromated arsenate, or railroad ties) is prohibited. Palm fronds, cactus, yucca, and bamboo are NOT considered green waste.

If you have any questions regarding the above instructions, please contact the Solid Waste Customer Service. Our office lobby is open to the public from 8:00 am to 4:30 pm and our call center from 8:00 am to 5:00 pm, both are open Monday through Friday— with the office closed alternating Friday. 

Rates effective as of 10/1/2021

	10/1/2021	10/1/2021	10/1/2021
SIZE DIMENSIONS	Green Waste	Refuse	Cons/Demo
10 Cubic Yard 8′x16′x2′ high	$298.01	333.77	387.42
15 Cubic Yard 8′x18′x3′ high	$357.61	$411.25	$491.72
20 Cubic Yard 8′x18′x4′ high	$417.21	$488.73	$596.01
30 Cubic Yard 8′x18′x6′ high	$536.42	$643.70	$804.62
40 Cubic Yard 8′x20′x7′ high	$655.61	$798.66	$1013.22