Risk Management

Overview

Risk Management

The Risk Management Division maintains a set of operating principles that serve as the foundation for how we interact with residents, colleagues, employees and other stakeholders. At the core of these operating principles lie five core values: integrity, excellence, respect, responsibility and teamwork.

If you have any questions, or require any assistance regarding any of the topics above, please don’t hesitate to contact the Risk Management Division, either by:

  • Phone: (909) 798- 7514 
  • Fax: (909) 335-4762
  • Mailing Address:
    • City of Redlands
      Attn: Risk Management
      P.O. Box 3005
      Redlands, CA 92373
  • Physical Address:
    • Human Resources Department
      35 Cajon Street, Suite 10
      Redlands, CA 92373
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Claims Against the City

The City’s Risk Management Division is committed to thoroughly investigating and responding to claims filed against the City for allegations of misconduct, negligence, or wrongdoing. To file a claim against the City, please review the instructions below, and provide the requested evidence and forms to the City Clerk’s office to begin the process.

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Insurance Requirements

The City of Redlands is proud to conduct business with its various vendors, and serve as a potential host for you next event. Please review the table below for the City’s insurance requirements related to the type of business that will be conducted between the City and yourself. If you should have any questions please contact the City’s Risk Management Division by calling (909) 798-7514 x. 1792 or emailing Insurance@cityofredlands.org.

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Special Events Insurance

The City of Redlands offers Special Events Insurance for individuals utilizing City facilities for their events through Alliant’s Special Events Insurance Program. To obtain a quote for coverage, the City requests that you complete a Special Events Insurance Questionnaire and submit it to the Risk Management Division for consideration. Based on the answers to the questionnaire about your event, as well as your responses to any additional inquiries that may arise, a premium will be quoted for your event. Once received it your choice whether to accept or reject the quote.

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Safety Program

The City of Redlands is committed to the safety and well-being of its employees and residents. As part of this commitment, we are constantly striving to address and manage the hazards inherent to the services we provide, as well as those faced by our employees while providing them. From maintenance to training, the City is constantly attempting to develop solutions to ensure compliance with all State and Federal regulations, as well as industry best practices and guidelines.

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Policies and Procedures

As part of the City’s Safety Program, the Risk Management Division has drafted policies and procedures in accordance with Cal/OSHA guidelines to advise all employees exposed to those hazards, of their duties, obligations, and responsibilities under such programs.

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Workers’ Compensation

California Workers’ Compensation (WC) laws require the City of Redlands to provide workers’ compensation benefits to employees who are injured or who develop an illness as a direct result of their employment.