Investigative Services Unit

No. The Redlands Police Department issues over 1000 case numbers per month. Cases are prioritized by the seriousness of the crime and certain solvability factors such as suspects known or described, vehicle descriptions, serialized property and recovered evidence.

A: No. Please call the Dispatch/Communications Department at our business number 798-7681, and they will assign a patrol officer to take a supplemental report and forward that to the assigned detective, or you can come to the police department and fill out a supplemental report. You may also file an online report here.

The best way to increase your chances of getting stolen items back is to mark them with your drivers license number and record the serial numbers. If stolen property is recovered by officers or detectives and can be identified, the property owner will be contacted and told how to get it back. On occasion, certain property may be needed as evidence for court proceedings and will be returned at a later time.

Please realize that the detectives are usually out in the field investigating their assigned cases. However, we have an excellent voice mail message system and e-mail is checked regularly. Also, you may call the Dispatch at 798-7681 to contact available detective. If the detective you wish to speak to is out, please leave a message with your name, day and evening phone numbers and your case number if possible. We are committed to responding back to you as soon as we can.

Yes. The Crime Stoppers phone number is 335-4747. If you wish to give the information to a detective you may ask for one and remain anonymous. We believe that the information provided by anonymous citizens is very important in solving crime and stopping offenders.

Once a report is made, either by an officer taking the report or a citizen filing it, it needs to be completed by an officer, signed off by a supervisor, filed with the records bureau, entered into the records management system and copies made and distributed. The Investigative Supervisor then receives the reports, scans them for assignment priority and assigns them. Once an investigator receives the report, he then assigns it a priority relative to his entire caseload. It is not unusual for a report to take two to three weeks to be assigned to an investigator.

It is possible, but restitution is generally a function of the District Attorney’s office, the courts, and the probation office if they become involved. The Police Department is not involved in restitution issues.

Try not to touch or disturb anything. If you can call police from a neighbors house, that would be best. Standby outside the area and keep others out also. Preserving evidence is a great help in recovering clues to lead us to the perpetrators.

It is the general practice of officers to attempt to contact possible witnesses to any crime while at the crime location. Often neighbors are unavailable at the time of the officer’s attempts to contact them. Please contact your neighbors to see if they may have noticed any unusual or suspicious activities or persons in or around the area. Pass on any positive information to the patrol officer on your beat. They will forward it to the detectives.